One of the spillover effects of opacity within fashion retailers supply chain network is that fashion retailers and their suppliers may not share returns data. Leading to information distortion. And the emergence of one of the most intractable challenges, impacting the apparel industry, the “return’s process”.
According to KPMG, it costs UK retailers £6obn per annum. In the U.S. alone, Statista estimates return deliveries will cost $550 billion by 2020, 75.2% more than four years prior.